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<?php
if ( !class_exists( 'Cherry_TM_Chat_Class' ) ) {
/**
* Class for TM chat logic.
*/
class Cherry_TM_Chat_Class {
const VERSION = '1.0.0';
protected static $instance = null;
protected $slug = 'cherry-tm-chat';
protected $chat_url;
protected $ticket_url;
protected $api_key;
protected $secret_key;
protected $chat_key;
protected $salt;
protected $response;
protected $status;
private function __construct() {
if ( function_exists( 'is_customize_preview' ) && is_customize_preview() ) {
return;
}
define( 'CHERRY_TM_CHAT_URL', trailingslashit( get_template_directory_uri() ) . 'includes/tm-chat/' );
$this->chat_url = esc_url( 'http://www.cherryframework.com/chat/' );
$this->ticket_url = esc_url( 'http://support.template-help.com/api/index.php?' );
$this->api_key = 'T0dRNVpEWmpNelF0WVdNMU5DMWtNekUwTFRoa09HSXRNekU1TkdRMVpEZzRNbVZr';
$this->secret_key = 'VG1wRmVFNXRWVEZhUkVsMFRqSk5kMDFETURWUFJHc3dURmRHYTFwWF VYUk5iVTB3VFVST2FGcEVhelZPUjFwcVRWUkpNbGt5VFRST2VsRjBUa2RPYVU5VE1EUk5SR3N3VEZSSk1VMXFaM1JOUkVWNFRsZFNhMDFIVm1sWmVrVXg=';
$this->chat_key = 'YkdGclgyRnpaR2N6TkRVPQ==';
$this->status = $this->get_operator_status();
// Load stylesheet and javascript.
add_action( 'admin_enqueue_scripts', array( $this, 'enqueue_styles' ) );
add_action( 'admin_enqueue_scripts', array( $this, 'enqueue_scripts' ) );
// Print a dialog.
add_action( 'admin_footer', array( $this, 'dialog' ) );
// AJAX actions.
add_action( 'wp_ajax_cherry_tm_start_chat', array( $this, 'launch_chat' ) );
add_action( 'wp_ajax_check_order', array( $this, 'check_order' ) );
}
private function get_slug() {
return $this->slug;
}
public static function get_instance() {
// If the single instance hasn't been set, set it now.
if ( null == self::$instance ) {
self::$instance = new self;
}
return self::$instance;
}
public function enqueue_styles() {
wp_enqueue_style( $this->slug, CHERRY_TM_CHAT_URL . 'assets/css/public.css', array(), self::VERSION );
}
public function enqueue_scripts() {
wp_register_script( $this->slug . '-livevalidation', CHERRY_TM_CHAT_URL . 'assets/js/livevalidation_standalone.js', array( 'jquery' ), self::VERSION );
wp_register_script( $this->slug . '-script', CHERRY_TM_CHAT_URL . 'assets/js/public.js', array( 'jquery', $this->slug . '-livevalidation' ), self::VERSION );
// Localize the script with new data
$translate_data = array(
'name_fail' => __( 'Specify your name.', CURRENT_THEME ),
'email_fail' => __( 'Specify your email.', CURRENT_THEME ),
'order_fail' => __( 'Specify your Order ID.', CURRENT_THEME ),
'subject_fail' => __( 'Specify ticket subject.', CURRENT_THEME ),
'message_fail' => __( 'Specify ticket message.', CURRENT_THEME ),
'select_default' => __( 'Please select a product', CURRENT_THEME ),
'order_bad' => __( 'Order ID is not correct.', CURRENT_THEME ),
);
wp_localize_script( $this->slug . '-script', 'message_text', $translate_data );
wp_enqueue_script( $this->slug . '-livevalidation' );
wp_enqueue_script( $this->slug . '-script' );
}
public function dialog() {
if ( 1 == $this->status ) {
include_once( 'views/dialog-online.php' );
} else {
include_once( 'views/dialog-offline.php' );
}
}
public function launch_chat() {
$current_user = wp_get_current_user();
$nick = ( !empty( $_REQUEST['chat_nick'] ) ) ? sanitize_text_field( $_REQUEST['chat_nick'] ) : $current_user->user_login;
$email = ( !empty( $_REQUEST['chat_email'] ) ) ? sanitize_email( $_REQUEST['chat_email'] ) : $current_user->user_email;
$order_id = ( !empty( $_REQUEST['chat_order'] ) ) ? sanitize_text_field( $_REQUEST['chat_order'] ) : '';
$room = ( !empty( $order_id ) ) ? 'support-cherry' : 'pre-sales-cherry';
$subject = ( !empty( $_REQUEST['chat_subject'] ) ) ? sanitize_text_field( $_REQUEST['chat_subject'] ) : '';
$message = ( !empty( $_REQUEST['chat_message'] ) ) ? sanitize_text_field( $_REQUEST['chat_message'] ) : '';
$product = ( !empty( $_REQUEST['chat_product'] ) ) ? sanitize_text_field( $_REQUEST['chat_product'] ) : '';
$referer = $_SERVER['HTTP_REFERER'];
if ( 1 == $this->status ) {
$chat_args['nick'] = $nick;
$chat_args['email'] = $email;
$chat_args['orderId'] = $order_id;
$chat_args['room'] = $room;
$chat_args['question'] = $message;
$chat_args['referer'] = $referer;
if ( !empty( $product ) ) {
$product_data = explode( '#', $product );
$chat_args['productType'] = trim( $product_data[0] );
$chat_args['templateId'] = ltrim( $product_data[1], '#' );
}
ksort( $chat_args );
$chat_args['key'] = md5( implode( '', $chat_args ) . base64_decode( base64_decode( $this->chat_key ) ) );
$result['url'] = add_query_arg( urlencode_deep( $chat_args ), $this->chat_url );
$result['status'] = 'success';
$result['type'] = 'chat';
wp_send_json( $result );
} elseif ( 0 == $this->status ) {
$signature = $this->generate_signature();
$apikey = base64_decode( base64_decode( $this->api_key ) );
$params = array(
'apikey' => $apikey,
'salt' => $this->salt,
'signature' => $signature,
'subject' => $subject,
'fullname' => $nick,
'email' => $email,
'contents' => $message,
'departmentid' => 3, // support
'ticketstatusid' => 1, // open
'ticketpriorityid' => '1', // issue
'tickettypeid' => 1,
'orderid' => $order_id,
'autouserid' => '1',
);
$http_code = $this->client( $this->ticket_url . '/Tickets/Ticket', http_build_query( $params ) );
$http_message = 'error';
if ( 200 == $http_code ) {
$http_message = 'success';
}
$result['status'] = $http_message;
$result['type'] = 'ticket';
wp_send_json( $result );
}
exit();
}
public function check_order() {
if ( empty( $_REQUEST['chat_order'] ) ) {
$result['status'] = 'error';
wp_send_json( $result );
}
$order_id = sanitize_text_field( $_REQUEST['chat_order'] );
$url = add_query_arg(
urlencode_deep( array( 'orderId' => $order_id ) ),
$this->chat_url . 'producttypes.jsp'
);
$response = wp_remote_get( $url );
if ( is_wp_error( $response ) ) {
$result['status'] = 'error';
wp_send_json( $result );
}
if ( is_object( $response ) && ( $response['response']['code'] == 404 ) ) {
$result['status'] = 'error';
wp_send_json( $result );
}
if ( !is_wp_error( $response ) && ( $response['response']['code'] == 200 ) ) {
$res = $response['body'];
$order = new SimpleXMLElement( $res );
if ( 'true' != $order->exists ) {
$result['status'] = 'error';
wp_send_json( $result );
}
$order_data = array();
foreach ( $order->items->item as $item ) {
if ( 'false' == $item->is_template ) {
continue;
}
if ( ( false !== strpos( $item->type, 'WordPress' ) )
|| ( false !== strpos( $item->type, 'WooCommerce' ) )
) {
$order_data[] = $item;
}
}
if ( !empty( $order_data ) ) {
$result['status'] = 'success';
$result['order_data'] = $order_data;
$result['count'] = count( $order_data );
} else {
$result['status'] = 'error';
}
wp_send_json( $result );
}
$result['status'] = 'error';
wp_send_json( $result );
}
/**
* Get avaliable operators status.
*
* null - no rooms
* 0 - all operator are offline
* 1 - operator is online
* 2 - operator is online, but busy (away, XA, DND)
*
* @return int $status Operator status.
*/
private function get_operator_status( $room = 'pre-sales-cherry' ) {
$status = get_transient( 'cherry_tm_chat_operator_status' );
if ( false === $status ) {
$response = wp_remote_get( $this->chat_url . 'status.jsp?room=' . $room . '&nocache=true' );
$status = wp_remote_retrieve_body( $response );
set_transient( 'cherry_tm_chat_operator_status', $status, 5 * MINUTE_IN_SECONDS );
}
return $status;
}
protected function generate_signature() {
// Generates a random string of ten digits.
$this->salt = mt_rand();
// Computes the signature by hashing the salt with the secret key as the key.
$signature = hash_hmac( 'sha256', $this->salt, base64_decode( base64_decode( $this->secret_key ) ), true );
return base64_encode( $signature );
}
private function client( $url, $data ) {
$request = $data;
$curl = curl_init( $url );
curl_setopt( $curl, CURLOPT_POST, 1 );
curl_setopt( $curl, CURLOPT_TIMEOUT, 40 );
curl_setopt( $curl, CURLOPT_NOPROGRESS, 1 );
curl_setopt( $curl, CURLOPT_RETURNTRANSFER, 1 );
curl_setopt( $curl, CURLOPT_POSTFIELDS, $request );
$ret = stripcslashes( curl_exec( $curl ) );
$this->response = $ret;
$http_code = curl_getinfo( $curl, CURLINFO_HTTP_CODE );
curl_close( $curl );
return $http_code;
}
}
Cherry_TM_Chat_Class::get_instance();
}